Legal Notice

Pricing

The prices and the product availabilities displayed on our website are subject to change without notice and at our discretion. Any out of stock products will be automatically refunded. Esser reserves the right to cancel any order and to limit the quantity of items per order.

Online pricing policy

All prices and sales displayed on www.esserstudio.com are subject to change without notice and are not applicable in store. All prices and sales displayed in store are not applicable online. All prices are in Canadian dollars.

Warranty Policy

We commit to conform all our products sold on our website to the online description of these products and to satisfy our quality requirements at the reception. In the case of a manufacturing defect, Esser commits to cover the return of the product and to send you a new one in reasonable delay, if this product has not been worn or damaged by the customer.

Stylist loans

We accept styling loans. An amount of 25% of the retail price will be charged. If the items return damaged or dirty, the person in charge of the loan is committed to refund the item full price.

Data Protection

Consent

By providing your personal information (name, address, postal code, e-mail, phone number), you agree that Esser uses that information to complete online transactions and to communicate with you to inform you about coming events and special offers, via e-mail or post.

Confidentiality

Esser commits to offer a safe online experience and certifies the respect of confidentiality of any personal information provided during your online purchases on www.esserstudio.com (name, address, postal code, e-mail, phone number). These elements will not be disclosed under no circumstances to a third party. For an optimal safety, no credit card information is kept in our computer systems.

Legal Notice

Price

Prices and availability of products on our website are subject to change without notice at our discretion. If a product is out of stock during the processing of your order, you will automatically be refunded. Esser reserves the right to cancel any order upon receipt and to limit quantities of any item in a given order.

Online pricing policies

Prices appearing on www.esserstudio.com are subject to change without notice and are not applicable in store, just as prices in store are not applicable on the online store. All prices are displayed in Canadian dollars ($).

Warranty policy

We are committed to ensuring that all products sold on our website are as described online and that they meet our quality requirements upon receipt. In the event of a manufacturing defect, Esser will return the product to the workshop and send you a new product within a reasonable time, if it has not been worn or damaged by the consumer.

Design loan

We accept styling loans. An amount of 25% of the selling price will be charged. In case of return of a damaged or dirty item, the person in charge of the loan is committed to refund the totality of the selling price of the item.

DATA PROTECTION

Consent

By providing us with your personal information (name, mailing address, postal code, email address, phone number), you agree that Esser may use this information to complete your online transactions, to communicate with you for order tracking purposes and, with your consent, to inform you of upcoming events and special offers that may be of interest to you via email or postal mail.

Privacy

Esser is committed to providing you with a safe online experience and guarantees the confidentiality of any personal information you provide when shopping online at www.esserstudio.com, namely your name, mailing address, postal code, e-mail address and telephone number. Under no circumstances will this information be disclosed in any way to a third party. For optimal security, no information concerning your credit card is stored in our computer systems.

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